The truth about manipulative people at work

The truth about manipulative people at work

Picture this: Your colleague, Jerry, shows up 5 minutes late to the weekly staff meeting – again. He isn’t dragging his feet, but he isn’t in any hurry, either. Like always, he says he was on a very important call that simply couldn’t wait. He has a steaming cup...
Fine doesn’t mean “fine”

Fine doesn’t mean “fine”

One of the most common preferences I’ve come to see in my years of working with business teams is describing a team with the word, “fine.” I have some bad news: when you say the word, “fine,” it doesn’t mean what you think it does. Here are just a few examples of...
How to quickly disrupt damaging meeting behaviors

How to quickly disrupt damaging meeting behaviors

I believe strongly we all have two very specific rights regarding participating in meetings. The rights to: Expect that the group will stick to a meeting agenda; and Speak up when a meeting goes off-track. Why? Because time and relationships are our most precious...