What will you learn in this seminar?

Why people of all ages resist difficult conversations and new ideas;

How to overcome the brain’s clumsy reaction to biases and stereotypes;

Understand the differences and similarities among generations;

How to build buy-in by lisenting well, communicating clearly about roadblocks and progress, and taking action together; and

The keys to creating a welcoming and attractive culture for people of all ages.

“It was great having Kay on our campus to do a day-long seminar about Intergenerational Communications. We thought this training would be helpful for both internal and external constituents – and we were right! We are a two-year community college and we serve students of all ages. As a matter of fact, our average age is 27. Between serving students still in high school, right out of high school and adults of all ages, it is extremely important for our staff to be aware of communication differences between the generations. And our faculty, staff and administration is also comprised of individuals from across the generation spectrum – so it is important to be aware of the differences within our organization, as well.” – Amy Adams, Vice President, Planning and Advancement, Marion Technical College