The truth about manipulative people at work

The truth about manipulative people at work

Picture this: Your colleague, Jerry, shows up 5 minutes late to the weekly staff meeting – again. He isn’t dragging his feet, but he isn’t in any hurry, either. Like always, he says he was on a very important call that simply couldn’t wait. He has a steaming cup...
Be a Leader, Not a Guard

Be a Leader, Not a Guard

I once worked for a manager who spent a lot of time “protecting” my colleagues and me instead of leading us. This manager worked for a leadership team who would not provide essential information, like budgets, in a timely manner. So our manager spent a lot of time...
10 Things to Remember About Your Team Under Pressure

10 Things to Remember About Your Team Under Pressure

My supervisor (once upon a time when I worked at a large organization) came to me in a panic one day because a project waiting in the wings suddenly became the top priority. I was instructed to drop everything, redirect everybody and all resources to this project, and...
How to quickly disrupt damaging meeting behaviors

How to quickly disrupt damaging meeting behaviors

I believe strongly we all have two very specific rights regarding participating in meetings. The rights to: Expect that the group will stick to a meeting agenda; and Speak up when a meeting goes off-track. Why? Because time and relationships are our most precious...
Jumpstart Your Business!

Jumpstart Your Business!

Calling entrepreneurs! Do you want to: Become irresistible to your ideal clients Finally become comfortable with sales and selling Leverage the things that are working best for you Stop getting distracted by new things Take action and get results Work smarter while...
When facts don’t help with accountability

When facts don’t help with accountability

From my work with countless teams over the years, I have learned this: facts don’t help anybody increase accountability. Does that seem shocking to you? I discovered that while there are an endless number of facts in the world, they are simply tidbits of information...
Refocus on goals every day

Refocus on goals every day

James Pond on unsplash You don’t need another system – you need to refocus on goals every day   I have a confession to make: as someone who loves helping teams increase their happiness and productivity, I am a sucker for office supplies and organizing systems....
Accountability Not Perfection

Accountability Not Perfection

Raka Rachgo on unsplash   I once worked with a woman who would hold up a project if she disagreed with the use (or lack) of the Oxford comma. Or any questionable grammar, no matter how small or subjective. Consequently, correspondence would be late. Tiny projects...
My very favorite 4-letter word begins with “F.”

My very favorite 4-letter word begins with “F.”

That word is “fail.” (I bet that’s not what you were thinking.) Why? It’s simple, really. When we fail, we learn. When we learn, we grow. When we grow, we have a much better chance at succeeding – as long as we keep going. Failure is a natural, normal process....