3 steps to absolutely clear communication

3 steps to absolutely clear communication

What if… Instead of gossip, you could have teams supporting each other when something goes wrong? Instead of changing priorities on a whim, your team is set up to achieve short- and long-term goals? Instead of frustrating meetings, you have meaningful...
Your workplace is creating communication struggles

Your workplace is creating communication struggles

One of the most common complaints I hear from team members (and some leaders!) is, “I’m not really allowed to ask for more details on this. Right?” Another version of this is, “When I ask for more information, I get in trouble.” Even more worrisome and subtle is when...
When facts don’t help with accountability

When facts don’t help with accountability

From my work with countless teams over the years, I have learned this: facts don’t help anybody increase accountability. Does that seem shocking to you? I discovered that while there are an endless number of facts in the world, they are simply tidbits of information...