Your workplace is creating communication struggles

Your workplace is creating communication struggles

One of the most common complaints I hear from team members (and some leaders!) is, “I’m not really allowed to ask for more details on this. Right?” Another version of this is, “When I ask for more information, I get in trouble.” Even more worrisome and subtle is when...
When facts don’t help with accountability

When facts don’t help with accountability

From my work with countless teams over the years, I have learned this: facts don’t help anybody increase accountability. Does that seem shocking to you? I discovered that while there are an endless number of facts in the world, they are simply tidbits of information...
Refocus on goals every day

Refocus on goals every day

James Pond on unsplash You don’t need another system – you need to refocus on goals every day   I have a confession to make: as someone who loves helping teams increase productivity, I am a sucker for office supplies and organizing systems. But, what I’ve...
Accountability Not Perfection

Accountability Not Perfection

Raka Rachgo on unsplash   I once worked with a woman who would hold up a project if she disagreed with the use (or lack) of the Oxford comma. Or any questionable grammar, no matter how small or subjective. Consequently, correspondence would be late. Tiny projects...